Top benefits of using automation in property management software

The property management industry is constantly evolving, and one of the most significant changes in recent years has been the increasing adoption of automation. Automation in property management software can provide a range of benefits to your property management business, from improved efficiency and productivity to cost savings and increased tenant satisfaction. Here are the top benefits of using automation in your property management software.

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1. Increased efficiency

Automation can significantly increase efficiency in your property management business by eliminating manual, repetitive tasks. By automating tasks such as tenancy renewals, vacating tenants and onboarding new tenants, property managers can save time and reduce errors. According to a survey by the National Apartment Association, 60% of respondents said that automation has helped them save time in managing their properties.

2. Cost savings

Automation can also lead to significant cost savings for your property management business. By automating processes such as onboarding new managements and bond/security deposit refunds, property managers can reduce administrative costs and free up resources for other tasks. According to a study by PwC, businesses that adopt automation can achieve cost savings of up to 25%.

3. Improved tenant satisfaction

Automation can also improve tenant satisfaction by providing faster and more efficient service. By automating tenancy renewals and other tasks, property managers can respond to tenant needs more quickly and accurately. This can lead to higher tenant retention rates and improved online reviews. According to a survey by Buildium, 76% of tenants said that they would be more likely to renew their lease if their property manager responded to their requests in a timely manner.

4. Better data management

Automation can also improve data management in your property management business. By automating tasks such as vacating tenants and court hearings, property managers can more easily track and analyze data related to their properties. This can provide valuable insights into tenant behavior and other key metrics. According to a survey by AppFolio, 70% of property managers said that automation has helped them better manage data related to their properties.

5. Increased scalability

Automation can also make your property management business more scalable. By automating processes such as onboarding new tenants, property managers can handle a larger number of properties without significantly increasing their administrative workload. This can help property managers grow their portfolios more quickly and efficiently. According to a survey by MRI Software, 77% of property managers said that automation has helped them scale their portfolios.

6. Enhanced accuracy

Manual data entry and processing can be prone to errors, which can lead to inaccurate data and costly mistakes for your property management business. Automation software can help to eliminate these errors, making property management tasks more accurate and efficient. According to a survey by the National Apartment Association, 45% of property managers report fewer errors thanks to automation.

7. Streamlined communication

Effective communication is key to property management, but it can be challenging to keep up with the demands of multiple tenants and properties. Automation software can help to streamline communication by automating email and text messages, as well as providing a central platform for all communication. According to a survey by the National Apartment Association, 56% of property managers report better communication with tenants due to automation.

Automation in your property management software can provide a range of benefits to your property management business, including increased efficiency, cost savings, improved tenant satisfaction, better data management, increased scalability, enhanced accuracy and streamlined communication. By adopting automation, property managers and business owners can save time, reduce costs, and provide better service to their tenants. As the property management industry continues to evolve, automation is likely to become even more important in helping you stay competitive and grow your business.

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Jo-Anne Oliveri

A leading authority on all things property management, Jo-Anne Oliveri, CIPS, TRC, is Flussos’ Co-Founder. With almost 30 years’ real estate experience, she is an international real estate identity who has trained thousands of business owners and property managers worldwide. Jo is also the Managing Director of ireviloution, author of Find Your Property Manager NOW and was formerly the Vice President of Property Management for one of California’s largest independent real estate brokerages. In 2020, Jo-Anne won the prestigious REB Women in Real Estate Coach of the Year award.

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